12 Sep, 2016 → by ClaimboUser172804
2014 Chevy Silverado 1500 LTZ Z71 paint peeling

I bought a new Silverado in July of 2014 from Gerry Lane Chevrolet. At that time they were very pleasant to deal with. I noticed yesterday that the paint was peeling on my roof by the windshield. I inspected it and did not see any dings or dents. The paint is just peeling off. I went to the service manager today at Gerry Lane (Oneil Granger) and he basically told me it was out of warranty and I needed to deal with GM. How disturbing that he did not even try to give me an estimate or handle this issue. He walked away and had me deal with a very nice young lady that just took my name and number. I bought the truck from them so I knew they already had all the information. This is a $48000-2 year old vehicle. It that the best they can do. Not too sure if I will ever go back to this dealer or buy a GM product again.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Gerry Lane Chevrolet Baton Rouge you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.