This store threw out 2 large and expensive mattes surrounding my photographs. I was forced to have my framer re-matte at a cost of $125. The manager, Drake Smith, freely admits they did this and promised to take care of the cost. He did neither. The level of incompetence at this facility is shocking. I am supplying pictures of the mattes they tossed out which apparently they found in their garbage. I demand a check be sent to cover my cost.