Update by user May 04, 2018 Update 5/4.... I think I am living in wonderland right about now... To this day the package still has failed to ship out of the building. I keep getting the same canned answer from the employees that "UPS takes 24 hours to update" which in my case it's been 48 hours. What turned out to be a next day normally delivery for me has now at best turned into a Monday delivery. This location is 2 hours from me and it will take 5 days plus to get the item. I could have just walked into the store and picked up the item the same day. I have asked to cancel the item but they will not allow me to do so because the item has been shipped... THE ITEM THAT STILL HAS NOT BEEN PICKED UP BY UPS IS SHIPPED. Are you kidding me. I talked to an employee yesterday and she confirmed that it didn't go out and was "Still on a truck waiting to go out" This has got to be the worst circus I was ever dealt with in my life. lesson of the story is if you need it bad NEVER WEBSITE ORDER IT if you can go pick it up. No one in the company wants to step pout of the box and try to help a customer out and go the extra mile. I have begged please let me come get the package on my dime and they go right back to the quote it's shipped Original review posted by user May 03, 2018 Drove three hours to Summit Racing in McDonough, Georgia to pick up a set of Coil over shocks and springs. When I get back to the house I noticed that the spring was twice as long as the shock. Second time is I ordered a FItech setup from them at 4pm and noticed the shipping info never updated. called back and got the canned message just give it time to update. The next day when I checked the tracking again it was still waiting for pickup. I called the location and asked could I just come and get the item because I needed it today. I was told that the item had been shipped which was a lie and I challenged them on it with the tracking number. The next response I got was "Well it's on a truck and we can't get it off the truck" So my part will sit on the truck the whole day in limbo because they don't want to grab the part for me when i was going to use my dime to go get the item.