I placed my order 86799 for 2 leakproof lids and 6 pc. stainless steel straw set for 30 oz yeti on Dec. 15, 2016. My visa charged at that time. Inquired several times through email, FB and phone calls. No response. Actually, got through one time on the phone but could barely hear "Vince" who told me my order was shipped that day "from somewhere in the U.S.", that was 6 weeks ago. Complaint filed w/ BBB. BBB has contacted them several times w/ no results.