I ordered 2 dresses in a large not realizing that the large from your company is actually a xl. I tried to get the correct size that I needed but I didn't see it in that size so I called customer service and the representative walked me through the form so that I can get an exchange so now I sent the dresses back and I called a few days later to see if they had received the dresses mind you the representative that I spoke to before I returned the dresses didn't inform me about the clearance sale policy so now I am taking to another representative who is telling me that my dresses was on clearance and it will be getting donated to charity I said what!!! On if I had known I would not have sent the dresses back. The family not solution offered to me after speaking to 3 representative and a supervisor was they would put in a not but there is no guarantee that the purshace office would see it. So the moral of this story is that I have no money saved up money to get these dresses and now they are going to donate my dresses. This policy needs to be redone! This is definitely not customers satisfaction!!! I will neverrrrrr order feom this company again!!! Customer service is horrible as well