19 Sep, 2021 → by ClaimboUser614084
2 double rooms booked 2 days before our stay then given away

1

After visiting the travelodge on Saturday the 18-09-21 at battersea London we arrived after a 3hr 30min drive from Doncaster very tired and just wanting to get our head down for the night we were told at reception that our 2 double rooms that were booked 2 days before our stay were given away to other customers it was booked through our company business account kgjprice who use travelodge all the time!!! And I was not very happy with the actual procedure through the company travelodge to actually be able to do this I'm actually appalled with the experience I had the other night and will not be rushing to stay in another travelodge again!!!
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