1 Jan, 2018 → by ClaimboUser881869
2 complaints. 1: promo code problem. 2: fandango complaint line is only sales pitches.
1
Vons Monopoly: I won the maximum 15 discounts of $5 off per movie. Clearly stated Promo Codes expire 7/31/17. Today is 7/5/17. Site appears down. Rip Off! Tried to complain to Fandango Customer Phone Number given me by onside manager on duty. Currently having difficulty reaching actual Theater Manager; seems to be on vacation. Called complaint number ***FIVE TIMES. That is FIVE Phone Calls. This line is ONLY SALES PITCHES. My last call "only" lasted 4 min 20 sec. That is because as soon as I jotted note on sales topic, I selected "#" to refuse answering pitches. ***ELEVEN @&%× SALES PITCHES*** Here is list: 1. Medic Alert System 2. $100 Store Rebates for $1.95 Have credit card ready, sucker. 3. Spectrum Cable 4. Direct Cable 5. Car Insurance 6. T Mobile 7. Sweepstakes Offers. %[email protected]:&* 8. Dish Cable 9. Disney Offers 10. Bahamas 2 night offer 11. Singles Offers. Yikes! Oh. Wait. Now... Please hold for another phone number so we can call and hear More !$#@&;_(=÷×+ Sales Pitches! Oh, yeah. Under Do Not Call Registry, if customer has contacted a company, you can be HARASSED by TELEMARKETING CALLS for 90 Days. I am so beyond angry. Oh, yes. Had difficulty two times before making Fandango purchases. Came to ***AMC THEATER*** for help. It took So Long to get done, system refused to make purchase. Last movie, bought candy. It was one melted messy lump. Hand got messy went i tried to reach in candy box. Oh. Yeah I am Fandango Premier Member. I am So Not happy. Statistically, an unhappy customer tells 8-10 people. At this point, I am planning to Personally Tell at least 200. Then, need to learn Social Media & plaster this complaint all over the internet. As I write this, theater MOD managed to call same number & has been on hold over 20 min. Can anybody say Caller ID? How else did she get put Thru to "hold system"? - Oh! Theater was on hold *TwentySix Minutes* till a rep came on the line. All I am getting is a massive run around. Put on hold; briefly. Because I am unable to access my Promo Code numbers, they cannot resolve this problem. Note: Vons/Safeway stores had a deal for the Monopoly game. I "won" the maximum Fifteen Promo Code discounts for $5 off. I only used about 4 Promo Discounts. AMC contracts with Fandango. Total of THREE companies pretending to "value customers". If this is not resolved, maybe this is ***FRAUD***. Promise made to customers and not honored. It is July 5 in Southern California. It is hot outside and air is thick with Rose Bowl's post Fireworks smoke. So much for going to a bargain movie. Can anyone say "blood pressure spiking upwards?"