26 Apr, 2021 → by ClaimboUser240515
1st street for boomers &beyon

1

Ordered the recliner and got it after several weeks and a couple of postponements of delivery dates. Got it on March 30th and was put together and it worked. However by that evening it quite working so the next day we contacted their customer service dept and were told they would have a service tech out in 7 to 14 days. It is now April 26th. And nothing. We have made at least 3 more calls and are told it will be 7 to 14 days from the date of that call never mind we had called before and they told us the same thing and didn't want to address the fact we had. So at this point we have a $2200 chair that doesn't work and a warranty that they state they would fix or replace if there were any issues with it.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of firstSTREET for Boomers and Beyond you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.