2 Mar, 2019 → by ClaimboUser901188
$1378.51 bill for 33 days in November and December
1
They have said that we used over 134,000 gallons of water in 33 days. There have been no leaks. My hoses outside have been turned off and disconnected since October. They are threatening to shut the water off Monday 3/4/2019. I have called them, they came out and took the old meter and installed a new one. They said they were going to test the old meter but the technician said it would do any good it would pass. He checked for leaks and found nothing. They people we talked to on the phone were aghast at the revelation that I had taken pictures of the readings on the meter and the "Read-O-matic on the outside of the house before they were removed. They did not match. I have placed a complaint with Illinois Consumer Affairs. Anyone having trouble with them should do the same.