23 Jan, 2015 → by ClaimboUser283226
10k in uninspected returned vacuums and more
We were told and it was in writing that this lot of 24 pallets purchased in Dec 2014 was a clean load of uninspected customer returns. We received 200+ vacuums with no boxes - labels on all with their listed problems plus they were all dumped on top of each other in big boxes - incomplete units - torn apart units - missing tools and accessories. Tools all missing batteries and their chargers - Shop vacs all with blown motors and or bad power switches - *** wackers that have been used for a full season by lawn companies and returned trashed , blown motors, bent - leaf blowers. Upon pickup from the warehouse we inquired why everything was out of their original boxes and they stated that was their new policy for salvage items. We were like what!! These are to be clean uninspected customer returns, we showed them the invoice and they said " we inspect everything here and pull all the good items out for resale" we tried to refuse the load but they refused to take it back off our truck. It took weeks to get return emails or a call back. It's 1/23/2015 and still not resolved. BEWARE DO NOT BELIEVE THE SALES PEOPLE IF YOU CAN GO AND INSPECT THE LOAD BEFORE YOU PURCHASE IT.