Absolutely trash company, they gave me a lifetime plan, then shut it down, that’s not how lifetime works Then they charge you a maintenance fee, for absolutely nothing additional, but you can’t say no. Absolute unprincipled, I hope all their employees die horribly and painfully, they deserve it User’s recommendation: Dox their employees and avoid the company.
Purchased a 2TB 2user plan. Now I am told that they will cancel my account asap and I have to upgrade or lose everything. There are no upgrade discounts or anything. I lose what I paid for the lifetime subscription and am forced to buy another subscription if I want to keep my data. What a rip...
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I purchased a “lifetime” subscription to Zoolz home to keep my files backed up to the cloud. On the end of September I received an email that all the Zoolz home accounts will be discontinued. I paid quite a bit to have a location that I could backup my files online and I really thought “lifetime” meant...
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Zoolz sold me two lifetime plans for two computers for backup purposes a little over a year ago. About six months into the lifetime plan I was told I needed to pay “maintenance” in addition to the upfront subscription. Then today, all users of lifetime plans were cancelled and given two weeks to download their content before...
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In short – stay away from this company, you would not be able to use what you bought for the money you paid – they will cut service after you purchase it, demand more money and refuse your requests for refund. I bought from them “Lifetime of 1TB Instant Vault and 1TB of Cold Backup Storage” and...
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