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Dear Madam/Sir, I received a letter from Youthology Research Institute where it says that i will be referred to collection agency. I don't understand the reason why because i didn't owe any money, and it says in the letter that I owe $39.99. I have never ordered any product from this company, and when I try to...
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I ordered the product in Novermber 2009 and told the individual that I didn't want automatic delivery and she told me that I would have to wait until I got my 1st order and then call and cancel any subsequent orders. After receiving the product, I called and told them to stop any future orders and I...
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TV infomercial and phone ordered product was forced to take add ons but don't remember auto matic ships included. smal slip recived with order states Your complete satisfaction is our goal and you have 6 weeks to retun the trial eye serum. noted not the add on products. liked 2 of the add ons but not the...
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Poor service
Good evening! It has been 40 minutes since the order was paid! In the meantime, I already managed to serve other customers who were later on my order! What's the point for a customer to pay for a shipment in advance if the queue is not followed at all?! The staff did not even think to apologize and did not warn how to wait more than 40 minutes! When I received the shipment, it had already acknowledged and did not put the ordered garlic sauce! Thank you for the spoiled mood and time spent! Even with your competitors, McDonald's, etc. , there has never been such a bad experience! Please return the money and explain to your staff that you must also respect your customers and perform your job properly!
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