More Contact Info

Customer Service:

(213) 260-3898

+86 236 794 8395

+861 302 796 3870

Customer Service Number:

(213) 419-4605

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00 am – 5:30 pm

Company Address

Chongqing Yilaiyuan technology Co.,Ltd

No.13, 26th Floor, No.5, ErZhi Road North JianXin Road JiangBei District

Chongqing,

China

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Complaints & Reviews — Ws Dear

10 Aug, 2021

True to size, but tall ladies should be careful

I ordered 2 pcs of this dress, on in XL, another in 2XL. Because I’m a tall lady. Finally, the 2XL size fits me great. And I gave the smaller size one to my sister. By the way, the fabric is not bad. Anyway, I like this product. User’s recommendation: You’d better get larger size.

Footwear and Clothing

27 Jul, 2021

Company will not give me refund after 37 emails back and forth – I’ve been trying since May 2021

Update: I still have not received a refund. I posted this review and almost immediately the WS Dear team contacted me through the continuous email thread we have and asked me to remove the review and then theyd give me a refund. We have emailed a total of 37 times so…

Footwear and Clothing

19 Jul, 2021

Will not allow me to get a a full refund

I ordered a dress in the beginning of May, it was expected to arrive by the end of may or at least very early June. It took until the middle of July to get to me. I asked them multiple times for an update and they couldnt provide it. I told them I no longer wanted or…

Footwear and Clothing

7 Jan, 2021