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I placed an order with Wine.com that was supposed to arrive today (11/30/20). I checked its status and found that as of today, it hadn't even been shipped. When I contacted online support, I was told it's "delayed." No explanation. When I said, yes, obviously it's been delayed, I was told it wasn't shipped for some reason....
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I wasn’t satisfied with the services of www.wine.com. When I placed the order, it was mentioned that the bottle of wine was in stock, but couple of days later I got the substituted bottle of wine. I called to the company and asked to change the order, because I didn’t need this bottle, but the company’s rep...
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Ordered 2 cases of wine; some not available; got an email saying a refund was processed to my card. That did not happen. Then only one box showed up when there was supposed to be two. Wine.com says they will refund if I refuse shipment. Unfortunately the FedEx number is bogus; Fed Ex does not have a...
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Bought a 60.00 dollar groupon coupon with “access to almost the entire collection”. Turns out there were only 35 overpriced losers to choose from. Phoned them and they essentially told me that they were using cheapskate groupon customers to clean out their garbage.
Poor service
The first time I encounter a problem is that I can't list PINS if I only have a virtual card (application). When I went for the first time, I didn't take my card, but there was only an application, the guy at the cash register, everything was included, there was no problem. This time I also left, Baiba was sitting at the cash register. She could not count the pins, saying that she needed a real card.. when I mentioned that "before that your colleague counted everything and there was no problem" to be heard "go and look for him then" such an attitude from the staff ruined the rest! Ok, I don't care about those PINS, but that's the attitude of the staff.
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