More Contact Info

Toll-Free Number:

(866) 445-5880

Accounting/ Billing:

(800) 347-1991

Account and Service Support

(800) 537-7755

Financial Support

Media:

(501) 580-7218

Cellphone

(501) 580-4759

Cellphone

(501) 748-5876

Office

(501) 748-5342

Office

Sales/ Reservations:

(800) 481-5441

Order Updates

(844) 408-0441

Orders

(866) 445-8084

Sales

(888) 664-0841

Sales

Other Info

Other Info (opening hours):

Live Chat Hours:

Online shopping orders, Billing and Payments:

Monday – Friday: 8 a.m. – 6 p.m. (ET)

Saturday: 8:30 a.m. – 5 p.m. (ET)

TV and Internet Technical Support, Phone Service Repairs:

Monday – Friday: 8 a.m. – 6 p.m. (ET)

Saturday: 8:30 a.m. – 5 p.m. (ET)

Account Support Hours:

Monday – Friday: 7:00 am – 8:00 pm (ET)

Saturday: 8:30 am – 5:00 pm (ET)

Financial Support Hours:

Monday – Friday: 8:00 am – 6:00 pm (ET)

Saturday: 8:30 am – 5:00 pm (ET)

Sales Hours:

Monday – Friday: 7:00 am – 10:00 pm (ET)

Saturday: 8:30 am – 8:00 pm (ET)

Sunday: 9:00 am – 7:00 pm (ET)

Order Updates Hours:

Monday – Friday: 8:00 am – 6:00 pm (ET)

Service Support Hours:

Available 24/7

Company Address

Windstream Intellectual Property Services, LLC

4001 Rodney Parham Road

Little Rock,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Windstream , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Windstream

30 Dec, 2020

Phone problem when it rains or snows. Can’t talk to a real person!!

Every time it rains or snows we get bad static or no dial tone. Usually we let it go, knowing it will come back when it dries up. I have call it in and I called it in again todayextremely annoying that this happensyou need to fix this problem!

Telecommunications

24 Dec, 2020

Lacking services in controlled areas and refuse to contact customers when prices drop in their area.

Original review updated by user Dec 24, 2020 It is a shame that they offer MUCH higher speeds for less or equal charge in areas where they have competition as apposed to the areas that they fully control. This is a fact that I personally witnessed during a time I was moving around a bit. Moved from... Read more➤

Telecommunications

21 Dec, 2020

Tech hasnt arrived

For the second time … They had me waiting… Just to tell me they couldn’t install my services. If they couldn’t install internet thats fine but they couldn’t put my cable or my land line???? That’s some bologna….!!!!!!!! User’s recommendation: Think twice….

Telecommunications

9 Dec, 2020

Terrible in every way possible

My family and I use Windstream because it is the only thing available. This being said I would rather have no internet… internet always comes and goes. Every call I make to get it fixed ends up the same every time, they will send a technician who will “fix” the problem but is never fixed. (probably had... Read more➤

Telecommunications

2 Dec, 2020

I canceled my service but they waited almost three weeks to disconnect so they wouldn’t have to refund my last payment

I called and canceled services on August 31, 2020 and was told that I would be mailed an envelope to send the router back in. The representative also stated that I would be refunded or at the very least prorated since I would not be receiving services for the month of…

Telecommunications