After weeks of telling them I needed the address to return the clothes they finally gave it to me. They signed for the return on 2/19 and never refunded my money.
Where to begin? The sweater they mailed me took a month to arrive. It did NOT fit or look like the picture and I’m roughly the same size as the model in the photos. I requested a pre-paid shipping return label and a full refund. They asked for pictures of me wearing the sweater to prove it...
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My return left the USA on January 31, 2019 & I still haven’t received my credit to my bank. I email them & they respond that I’ll get my refund when they get the product. The international tracking number only shows when it leaves the USA.
As soon as the sweater arrived I knew it was not as pictured. I contacted the company several times. They requested pictures of the item I received, and I complied. They insisted it was the right item. First suggestion was that I return it, but they do not pay return postage. Too expensive to ship back to...
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I placed an order in December 2018. First off, it took nearly one month for the order to arrive, and it arrived in 2 shipments, not the 1 shipment that I was notified of. Second, I received defective items. E.g., I ordered a small in one of the tops because the website indicates a small should fit...
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