More Contact Info

Toll-Free Number:

(800) 651-6000

Weight Watchers Emails:

Website Issues

[email protected]

Fax:

1 (212) 589-2601

Company Address

WW International, Inc.

675 Sixth Avenue, 6th Floor

New York,

United States

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Complaints & Reviews — Weight Watchers

7 Dec, 2020

I was unable to get on my three apple products. mostly due to my constantly changing my password. I had two agents help, one was young and delightful, but didn’t solve my problem. After I saw this

i have been unable to access my acct. when i call someone tried to help, can’t do it and says Tech will call me. never happens. i am a lifetime member and am in trouble. please call

Weight Loss, Diets and Training

22 Nov, 2020

Modify account

Impossible to get a real person. I just lost my job and want to cancel my membership. Thank you for your help. Gail Bock

Weight Loss, Diets and Training

2 Nov, 2020

I do not have my registration number etc

From the beginning your consumer service has been horrible. In the beginning it took hours to wait in the phone for a two. Yesterday nobody picked up. I have been a lifetime member for 36 years and in the past you always got a rep. by phone. You need to address this. Even the WW staff has... Read more➤

Weight Loss, Diets and Training

24 Oct, 2020

Trouble using their website

Contacted them, no response. Contacted you, re them Still no response after you initiated contact. I finally called on a weekday, early am and spoke to a representative that easily resolved the problem. User’s recommendation: Be patient, keep trying.

Weight Loss, Diets and Training

20 Oct, 2020

Needed to reset password to change credit card info

I didnt know my password and was reaching out to get some help. My credit card was expiring and my auto pay would not work for next month. Tried to get thru to WW without success, and went thru you. I never received a response. I called today and finally reached a person who was very helpful... Read more➤

Weight Loss, Diets and Training