Poor service
Today I was disappointed with Biti again. I am very unhappy with the service of xMobile company: if you want to change the tariff plan to the highest price then you can do it on any date of the month and the bill will be according to how long you use each tariff, in this case you can change the tariff simply by calling xMobile number 1601 But if you want to save money and switch to the cheapest tariff - then you can do it only at the end of the month and go to the xMobile salon and present a passport, I am late for one day today and I will have to wait a month again. : ((((. The cheapest tariff is connected only to the end of the month. I receive all this information from the TheMall service center, as well as by calling 1600. I hope that the managers of xMobile company are looking for an opportunity to make their business more flexible and friendly to xMobile customers. Here is a field of ideas to improve customer service, if xMobile company is interested in it at all. I already exchanged one bifri number for Amigo, so I couldn't call from abroad. It is clear that the xMobile company is gradually losing its "friendship". Mia
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