Vanguard Group




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Vanguard Group

Average Rating:

1.15 / 380 votes / 47 reviews
Phone number: (800) 523-1188
Web: http://www.vanguard.com

Category: Financial Services

Toll-Free Number:
(800) 523-1188
Financial Advisors:
(800) 997-2798
Monday–Friday 8:30 a.m. to 7 p.m., Eastern time

Institutional Investors:
(800) 523-1036
Monday–Friday 8:30 a.m. to 9 p.m., Eastern time

(888) 888-7064
Monday–Friday 8:30 a.m. to 9 p.m., Eastern time


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Complaints & Reviews — Vanguard Group

Called and waited over 1 hour before giving up and I’m a Flagship level customer. Time before that 20 minute wait and 3 transfers….on the phone for over 1 hour. This is a truly great company that is falling apart. Don’t open an account with them, you’ll regret it. I’m leaving after 30 years! User’s recommendation: Avoid... Read more➤
Update by user Aug 23, 2020 I have had fraud in my brokerage account 7909****; I have had many unauthorized transactions in my online brokerage account; I have had my phone priveliges stopped by Andre Kadjewski for unknown reasons; I need someone in authority, above Kadjewski to look at my…
17 Aug, 2020

Need statement ASAP

I need to speaking to someone a live person the freakin automated system is no help I need a statement of my account ASAP and your customer service stinks it says my account is temporarily unavailable
5 phone calls, and 3 phone call drops. I am not used to being treated with such poor service.
11 Nov, 2019

Unhappy with company

50 min waiting for a rep. operator comes on the phone every 5-10 mins.to say how sorry they are for the long wait

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