The eyebrow pencil has two ends and every time I pull the lid off the brush end it gets stuck in the lid and detached from the actual pencil and I have to retrieve it with my teeth and pop it into the actual pencil to use it. I have complained to urban decay by filling out...
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Online order [protected] No response to my complaint ehich I emailed last week and chased: Copy below: Good evening, Would like to know if my below email was being dealt with? Would appreciate some feedback on the below matter. Regards, Greta Sent from my iPhone Begin forwarded message: From: Greta Vadapale Date: 22 November 2018 at 21:31:55...
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My mum recently went on holiday and bought so Urban Decay setting spray on the flight. She bought 5 bottles as my brother is getting married so she bought it as a present for the bride and the bridesmaids. On getting them back to the UK, she gave us the bottles only to find they had leaked...
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I was a long time customer of Urbandecay and bought a lot of things from them and never had problems. But when I received my last order I was quite disappointed because it was incorrect. I contacted Urbandecay support and asked for a replacement. Since I was a long time customer I thought that there will be...
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I and my sister placed large order on the website www.urbandecay.com. We paid for the delivery as well, but the seller informed us that some items were sold out. We told him that it was ok, and asked to return money for these items. The rep agreed and promised to transfer money. After that he also told...
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Poor service
I ordered a used phone on August 11, 18. , I paid the first installment 12. 08. And the phone was promised 15. 08. Of course then I didn't get it - I called, promised me starting from 20. 08. (beginning of the week). The time now is 22. 08. , I had to call again and said that the phone from Darwin has not been sent yet! That it is possible! All the plans have been completely thwarted. Thanks!
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