More Contact Info

Customer Service Number:

(718) 401-7577

Other Info

Other Info (opening hours):

Mon – Fri 9am-5pm EST

Company Address

Undergear

6408 Melaleuca Lane

Greenacres,

United States

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Complaints & Reviews — Undergear

23 Jul, 2021

Could not talk to a live customer service person.

I need to ask about a product inquiry. I looking for a *** sock. Undergear needs live customer service.

Footwear and Clothing

13 Mar, 2020

Return item want to be refunded.

I got my order of 4x V-neck fishnet Tee- shirts. I didn’t realize I order for of the same shirts and want to be refunded for the last two… User’s recommendation: Good.

Footwear and Clothing

8 Jun, 2019

I use your under gear all the time and well they are worn out so i need a new catalog

Tryed to find an old catalog but no luck

Footwear and Clothing

25 Nov, 2013

UnderGear completed & billed a cancelled order and will not refund the returned product

I ordered a pair of swim trunks by mistake as I had already ordered the trunks the previous week. I called within an hour of placing the second order online to cancel. I was told the order was cancelled. I was billed for the order and did a stop payment on my credit card. I later received... Read more➤

Footwear and Clothing

16 Jun, 2013

Undergear inconsiderate customer service

Undergear failed to adhere to their own policy on a back ordered item. After repeated delays on an order I received notification that unless I respond to the latest notification of delay that my order would be cancelled. I did not respond so as to allow the order to cancel, because I was beyond frustrated at that... Read more➤

Footwear and Clothing

Most Reviewed

23 Mar, 2020

"The free T-shirt coupons are not honoured ?"