I shipped a 6-foot desk in an 8-foot custom crate, contracted through UPS, for an east to west coast shipment taking around 3 weeks. After two months and no answers other than a COVID-19 delay I asked where it was. Nobody could tell me. There was a lot of finger pointing beginning with UPS who claimed we...
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While my delivery was delayed by at least 2 weeks, my biggest issue with TSI Shipping is their absolutely non-existent communication throughout the process. I booked a job on May 3, 2019, to have a media cabinet moved from Austin to Dallas. I knew it might be 10-15 days before it was picked up and, once picked...
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As I wrote previously….tried more than 8/9..times ….phone call as only a recording saying” leave a message and we will get back to you as soon as possible”….wanted to cancel as my shipping needs were ….depending on immediate delivery….not 3 weeks..+ out…as the as the owner of the sofa sold to me was being shipped from the...
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This is the worst shipping company…I have ever dealt with….first what shipping lcompany opens at 9 a.m….when shipping is 24/7……..and tried to explain …if this cannot be done immediate……please cancel….called numerous times over 5/6 days during business hours…and left messages …no reply….just kept sending me notices….about using TSI….should be called TERRIBLE SHIPPERS,INC…..Regards DEEJANE Armstrong,Florida……never again……
Relied on them to ship heirloom furniture, promised white glove service, crating and care. Furniture arrived damaged and uncrated and uncovered. Significant damage. Refused to refinish and refund. Said I should have bough extra insurance. Not good for their word. I could have protected it myself and sent on another carrier. BUT These guys promised me “white...
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