Our flight from Madeira to Porto was cancelled, and you rebooked us on the flight to Porto on 10/7 but it was inconvenient for us so I called your customer service and asked for a refund, which was confirmed and the conversation was recorded. Then, at 22.25 i recieved an sms to board on flight at 22.50,...
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Need a help about my luggage
I had an accident before my flight and approached customer service about it, they were patient kind and considerate.
I am a disabled person. I am an expat in Netherlands. I had a flight to Schipol airport from Athens (HV 6866). The gate personnel requested my id and then my passport. Although I had showed them my residence id and my password, they make me wait for no reason. Then after waiting for about 15 minutes...
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Over the past 5 months I have flown from Eindhoven to Copenhagen for business. As I’m a Platinum KLM customer I am always looking for options to continue adding airline miles so choosing the Max Fare option for all my flights was the most logical as you get good pricing, priority boarding, seat selection and luggage included...
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