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Theyedoctor.com shipped the wrong glasses to me and then asked me to pay for their return. Then correct glasses arrived and lens fell-out. Customer service interrupted me on the phone numerous times, put me on speaker for office to hear and then hung-up on me without letting me finish my explanation, saying “I don’t care.” I have...
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I first contacted Theyedoctor.com on September 7th to have some Costa Del Mar Rx sunglasses made for a fishing trip scheduled for October 3rd. I was assured that there would be no problem making that deadline and the original quoted price was 377.80. After about 15 days with no glasses, I contacted them via email for a...
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This company does not follow through on its guarantees and claims. The guy that answered the phone when I called had absolutely NO customer service skills, and was not eager to help me with my issues. I'll never use theyedoctor.com. EVER. I would much prefer going through my own eye doctor and paying more money for assured...
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hi, i ordered some rx sunglasses from theyedoctor.com and when they arrived, after waiting a few wks for them, which is way too long, the rx was incorrect. i took them to vision express to see if they could tell if theyedoctor made a mistake, and came to find out, the rx on the sunglasses was way...
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Stay Away from the eye doctor.com I ordered my Prescription sunglasses from them. When I got them they were broken. I send an e-mail and never got a response back. After waiting 2 days, I called 3 times till someone finally answered the phone. Costomer Service wasent very good. I have to call 3 more times to...
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