My husband and I just had a new house built. All of our doors are Thermo- true doors. One of the doors is a French door and it was apparently, obviously, faulty when coming off the assembly line. The seal was broke in the door. So, it had moisture in between the panels of glass. When I...
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I purchased the LE Smooth Star Fiberglass double door for my basement in September 2020. It was delivered and installed in January 2021. The glass shattered in one of the doors in March. here is no way that anything could have caused the window to break except a defect. I was told that there is no way...
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I had Thera Tru Font Door and French Doors installed. Do not get this! They are the Worst Doors! Water came through the French doors. I can also see the sun on the very top of the door. I had to take a picture since I am short. Not only that, but I ran my hands to...
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The handles will not stay on they keep coming loose and pulling off when you open the door. There appears to be a lock nut that works loose each time you open the door until it pulls right off. The door is less than 2 years old. I have owned three houses and never had a problem...
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In 2020, I purchased through a dealer in the Ohio area, not one, but two ThermaTru Smooth Star doors-SSF1100 (20 minute rated) and S2000 full lite, clear glass. Both of the doors have the DuraFrame jambs and brickmold. IMHO, I am extremely disappointed with the poor quality for the cost of these two doors (approximately $ 1,200...
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