Hi, I have sent the returned item almost a month ago. Since then I’ve had various exchange of emails with the customer care about my refund. I have already provided the proof of my item being sent via DHL and the only response I got that my money will be refunded when they receieve the item. I...
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I am complaining about the wrong size dress and the second dress was shipped to wrong address Do not order from company . I am still waiting over 4 days and no return label. User’s recommendation: do not buy.
I remain completely flummoxed by the new contract provisions the outnet has entered into with ups. It is completely untenable and allows customers no flexibility at all. I have been waiting for several days for delivery and made numerous calls to track down my package. Apparently, outnet now requires a signature but allows the customer zero provisions...
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I called the outnet yesterday with regards to an order I returned on the 14th of november and was told that I would be contacted shortly with a response. I still have not received a response as of yet. I returned the item below on the 14th of november via dhl, and I received email confirmation from...
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I bought two dresses from www.theoutnet.com and they sent me the wrong sizes. The whole thing was their fault and they refused to help me. When I contacted theoutnet for the first time I only asked for the replacement but they said they did not have my size in stock. Only after that I said that I...
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Buying tickets online
Buying tickets for Tallink ferries online is a real disaster. I have been traveling regularly for 2 years, but in 70% of cases I have to face the catastrophic activity of the website, which is constantly thrown out: no outbound flight, no seats, no cabins, although in fact the ferry is half empty, the website sometimes works abnormally slowly, hours, fails to complete ticket purchase, starting anew every time something new appears. I just bought a ticket, it took 2 hours from two computers. Of course, you can also call the operator and make a reservation by phone, only then there are completely different prices (?), And every time you call you will hear something new about the availability of tickets. My patience is full,has repeatedly had to fly a plane due to the impossible purchase of ferry tickets. It would probably be naive to expect anything to change in the future, as we have been waiting for this for two years.
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