It is horrible service, whatever they said before you sign the contract it just a lie. I had their tracking system in 2016 for our fleet, and I cancelled in two months. they file a lawsuit against my company in 2018 for breaking the contract and i did file counter lawsuit base in their lies. They end...
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Update by user Aug 16, 2018 UPDATE 8-16-2018 Finally received a call from Customer Service regarding this review. The CS rep asked if my issues had been resolved. I stopped her and told her my entire store, including the fact that since this initial review, I have had several more issues/work orders for my system. She confirmed...
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Don’t buy into their lies, or their junk products. Teletrac has absolutely the worst customer service is the Industry, you will wait on hold for over 1 hour just to speak to someone about openeing a work ticket, yet that person in incapable of understanding your issue and is incompetent to resolve it. Then the units constantly...
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It wasn’t even a week and the damn thing blacked out my GPS screen. When it came back on it has never worked since. It has me in drive mode even it I am on off duty. I can’t get it serviced and they just say everything is fine on their end. But they keep saying that...
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Since having issues and trying to get them resolved since DECEMBER 2017, this is the email that I sent today 4/13/18. DO NOT USE TELETRAC Peter/Jeff, Being told the the customer has to figure out the issue is an unacceptable answer. We do not work for Teletrac, BK Trucking is not Teletrac customer support. Why hasn’t the...
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