More Contact Info

Customer Service:

Australia

+6 138 373 8606

China, Consumer Service Hotline

+865 718 815 8198

China, Flying Pig Travel Service

+865 715 688 8688

China, Merchant Service Hotline

+865 718 815 7858

China, Taobao Movie

+865 718 815 7838

China, Taobao Small Merchants

+86 400 860 8608

China, Taobao Village Merchants

+86 400 826 0826

Hong Kong

+8 523 018 3610

International

+86 400 843 2288

Malaysia

+6 039 212 5564

Singapore

+653 163 3159

Taiwan

+88 627 705 4306

Company Address

Taobao.com

969 West Wen Yi Road Yu Hang District

Hangzhou,

China

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Complaints & Reviews — Taobao

2 Feb, 2021

Poor Shipment – Missing Package

I ordered 17 items through shipping and the centre had repacked them into 2 package. However, when the package arrived to my doorstep, it left only 1 package and the other 7 items were missing. The delivery man noticed but I have to signed as accept. So, the seller when tracked it shows successful delivery but I... Read more➤

Online Shopping

26 Jan, 2021

The seller did not send the item. The seller closes the dispute for no reason.

Explanation: By January 12, the seller must send 100 codes. I only received 50 verification codes. I opened a dispute, but the seller closes it. Now my Buyer Protection has expired. ((( https://vetiamo0907.world.taobao.com 满天昕09110 User’s recommendation: The seller asks you to confirm the delivery of the product without sending it.

Online Shopping

29 Dec, 2020

My account is lost

Hello When i entered this site, it says ” your account is frozen” Can you tell me what happened I did what you told me but it did not work I want you to call me if you can please. Have a good one

Online Shopping

22 Dec, 2020