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Moved here out of state ordered couch. Back ordered twice, still watching tv from kitchen table. Steinhafels commercials on tv everyday. Need to take care of present customers first. User’s recommendation: Good Luck getting your item.
I was told I was getting a call back about the size of the spring in my couch. Haven’t gotten call back or anything for 2 weeks now. User’s recommendation: No help whatsoever.
I dpurchased a table set on 8-11-20 with the promise of it being here mid September then they said mid October now they tell me after Thanksgiving. The whole purpose of buying this was to host our Thanksgiving dinner with it. They had no problem taking my cash only giving me my chairs, but they don’t want...
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Tried one way to get couch in and then gave up. Ridiculous since they had 4 doors and a hallway to get it in! Lazy!! White guy was rude and lazy and took control even though he was not the driver and didnt have Steinhafels service shirt on… step right over the black guy. I am white...
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What happen to Steinhafel’s? They now have a 15% restocking fee that was never explained to us! I bought two night stands that came in two different boxes. I opened one box and found the color didn’t match our existing furniture as we’d envisioned, so we took it back. They charged us $50.64 restocking fee, even on...
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