Two weeks ago I went to Steak and Shake to use a gift card that I was given. Got part of our meal, completely when rest of it sowed up. Then the gift card machine was not working. Not offered another solution had to pay cash for meal. Would like my money back. Steak and SHake 1101104...
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March 18, 2021 Steak N Shake Attn: Human Resources & Complaint Division Dear Mr. Lucas, Subject Line: Action Needed: Urgent As of March 3, 2021, I was writing this letter because I was not getting any resolution with Store #31, General Manager, Kim Fowler and I’m reporting this claim so that I can get some help. These...
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I went through your drive thru window on 2-18-21 around 1:00pm with my 86 year old mother. As I was trying to place her order by her being confused it was a little difficult. The person by the name of Lathenail Scott who was at the drive thru window who also took our order was so patience...
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My major complaint is with your app. As a rewards member, I used the app every time I dined at Steak and Shake. It was convenient, worked very well and earned me points towards free meals which I loved. However, since the app was updated it is completely worthless. It always fails to load on my Samsung...
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I waited 20 min for my food. I ordered a meal that was supposed to include fries, Cole slaw and a cookie for sides. The fries were cold and rubbery, which were inedible, and the cookie was not in the bag after I got down the road. The staff was friendly but unfortunately the food was not...
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Unregistered Bandrole Not Received
10. In February, I was sent from Melbourne unregistered bandrole 35x25, where there was a desk calendar, but I did not receive a notice or anything else. It should have reached me within 14 days, but now it's 18. I went to the 12th post office in Emerald, where I usually receive orders, and there was nothing there. How do I know where my bandrole is? I'm pretty surprised.
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