Few minutes ago I called 24/7 online banking support as since this morning I am unable to open my mobile banking application. I presented myself and asked if the operator speak English. I was surprised when she answered me that she speak English but support is only in German and to find friend who speak German. This...
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I would like to express my utter disappointment with Sparkasse service and the level of their ethics. I’ve sent 2270 USD from Shanghai, China, via Alipay, to my younger sister who is a student residing in Graz, Austria. It’s been two weeks since I’ve sent the money and my sister still hasn’t received it. The bank confirmed...
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I went to the main office of Sparkasse Bank in Luebeck, Germany in Sep 2018 before going to Canada for money exchange but the staff said its better to take money from ATM there but he didn't say I have to activate my account for oveaseas ATM or about the limit. He just said I have to...
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Did not speak the national language
Hello! Called from the Children's Clinical University Hospital, on December 13 at around 13:29, but did not speak the official language. They immediately began to speak foreign language. They didn't even try to speak english. I would like to know if people who do not speak the national language are really employed by public authorities?
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