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Simpson were hired to move our house from London to Hamburg back in November 2016. Everything went smooth and fast to get a quote and pre payment as well as pick up of the furniture ( Our BOCONCEPT table was damaged during the move) but we didn’t have a full insurance so we didnt get any money...
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I'm a customer for relocations agent “www.universalrelocations.com”. Without informing the customer they outsourced the job of removal to Simpsons Removals & Storage Ltd. There was pickup cancellation due to agent-customer misunderstanding and when finally the items were picked-up on 23-Dec-2008 to be transported to the port. Instead of the port they took to their storage and then...
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Unpleasant Behavior
I called the operator to find out one issue, but I was facing very unkind behavior. No inclination to help the client, but immediately there were instructions that I am to blame. I understand that I am to blame, but it was a question of whether anything could be done to solve this problem. Non-professionals work!
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