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During my move from Pennsylvania to Virginia, the moving company lost a leg off of my Simmons sofa bed. I called Simmons and was told to call United furniture as they handled all the warranties and parts. So I called them. After a long wait on the phone, Kayla at United told me they do not handle...
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Hello A year and a half ago I purchased a double mattress and a massage chair from the Simmons company in Israel. I decided to buy from Simmons company knowing that it is a big and old company with a world name and that I will receive a quality product with good service. About a month ago...
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The recording on the phone while I was on hold told me that someone would call me back in 2 business days, it’s been 5 days and no one has called me back
It was delivered in bad shape User’s recommendation: Go anywhere e;se to buy recliners.
Mattress Firm sent me the incorrect mattress. They sent me a much lesser quality mattress and I called Beautyrest for clarification and they were absolutely wonderful on the phone to me. After 6 hours of fighting with Mattress Firm I did get the correct mattress finally. User’s recommendation: Beautyrest was great to deal with.