More Contact Info

Toll-Free Number:

(866) 902-2798

Customer Service:

For help in Spanish

(800) 328-0899

Within the United States

(800) 328-0368

Legal:

(818) 560-1000

(877) 466-6669

Fax:

+1 (818) 560-4299

Other Info

Other Info (opening hours):

Additional Contact Number:
Outside the United States
001 (407) 827-7044 Customer Service

Additional Mailing Address:
Mail for Return and Exchange
4795 Imagination Drive
Memphis, TN 38118
Walt Disney World Casting Center
1515 Buena Vista Dr., Orlando, FL 32830, US

Customer Support Hours:
Monday – Friday: 8:00 AM – Midnight (EST)
Saturday: 9:00 AM – 5:30 PM (EST)
Sunday: 2:30 AM – 11:00 PM (EST)

Company Address

Disney Consumer Products, Inc.

500 South Buena Vista Street

Burbank,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shopdisney , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shopdisney

30 Jun, 2020

This company doesn’t offer hassle free return policy.

I am a huge Disneystore.com fan but after today I am going to have a change of heart. I called customer service because I wanted to return some items I placed online. But since they were not defective, the rep told me that I was going to be responsible for the return shipping fees. This is ridiculous... Read more➤

Kids` Stores

16 Jun, 2020

They don’t price match

They don’t price match at all. I purchased a Cinderella castle from shop disney.com and later found the exact same thing for 45 dollars less at 3 different sites. As my order had already shipped, I contacted shopdisney customer service asking for a refund of the difference. I even provided proof of the lower price on 3... Read more➤

Kids` Stores

Most Reviewed

14 Aug, 2021

"Meal"