More Contact Info

Toll-Free Number:

(800) 430-7463

Customer Service:

(812) 867-6471

Company Address

Shoe Carnival

7500 East Columbia Street,

Evansville,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shoe Carnival , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shoe Carnival

3 Aug, 2019

What happened to New Balance shoes? They are trying to push Nike shoes. I wouldn’t have Nike shoes if you gave them to me. I buy at lest 6 pairs a year of New Balance and love them

Can’t find NewBalance shoes because y’all are pushing Nike shoes. I wouldn’t wear Nike shoes if you gave them to me. When i walk-in to store all the Nike shoes are up front and hand to ask were the New Balance shoes were and didn’t have many in stock so me and wife and kids walked out.... Read more➤

Footwear and Clothing

21 Jul, 2019

Difficulty in finding return information

Received order of two pair of shoes. Wanted to exchange for larger size. Looked online at every site belonging to Shoe Carnival. No where will they give you an address to which I can return order. They said they enclosed an pre paid address label. There was so such thing in my package….just a packing list. I... Read more➤

Footwear and Clothing

14 Jul, 2019

Horrible shipping/return

Absolutely horrible! I would never make another purchase from this company online or in store. I made an online purchase that took a week to receive, then the shoes were not what I expected at all, and they are giving me super *** about getting my refund back! They originally say within 2-3 days for it to... Read more➤

Footwear and Clothing

9 Jun, 2019

Bad customer service, unfair treatment

I ordered shoes from their website and they cancelled them the very next day. I called to find out why, the customer service rep and her supervisor told me the TEN pairs of shoes I ordered was “out of stock” and I couldn’t get ANY of them. I knew this was a lie because…

Footwear and Clothing

10 May, 2019

Shoe Carnival doesn’t want to post a bad review of thier shoes.

I’ve been purchasing the same New balance shoe for work for over eight years. When I went to purchase them again, I notices Shoe Carnival was completely out of them due to the fact New Balance just came out with their latest version of the shoe. I purchased the newest version and they were a disaster. The... Read more➤

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