Ordered parts Oct. 9 only to find out Sears canceled my order. They did not tell me though. I found out by checking status three days later. Claimed it was a glitch. Reordered Oct 12. Guess what, still not in sight. Over a month later and it was JUST put on backorder. Repairing for MY customer and...
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WE order a part in Oct 25,2018 supposed to receive part in November 7, 2018. So far no part. Sure did take and process payment. WE call and we get the run around. Or people who are outsourced. They say the same thing over and over. Say the manger is unavailable can’t talk or will call us...
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I ordered the part 45 days ago and have not received anything. They state that part in on “back order” form the manufacturer however the part website consistently states that the part is in stock. I contact their customer service and initially ask them on the…
I keep Sears Parts Direct bookmarked MAINLY because they have a lot of differet brands of lawn and garden machinery, and appliances in their database, and use the original parts diagrams that the OEM manufacturers created. It saves a lot of looking around at various sites IF you know brand and model numbers. Unfortunately, I have a...
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Just like the title; 23 days and still no refund for an order they didnt have in the first place!!! I ordered a thermostat online for 100 bucks, only to get an email days later stating that they didnt have the part and there was no timeframe as to when the part would arrive. So I called...
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