Summary: Spent over 8K w/her. Did not complete job. Constant pressure for cash advances. Always raised prices midway through job. Disappeared w/the final advanced payment w/out having completed job. Never returned multiple attempts to contact her. My initial impression of Sandra was that she was a great salesperson. I liked her immediately as she had a firm...
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Unfair commercial practices, deception
Goldfish do not warn of fee changes and hide the true costs of living. I extended the balance sheet until May 30. After 10 days came I announced that the deadline would expire in 1 day. In response to the letter, the manager called, who bore his name, did not focus on the company's services and terms, and also openly lied about the card purchase deadline (there is a check) and a warning about tariff changes (there are all sms). It is clear why did not reply in writing. It turned out that when the goldfish page goes through hidden / invisible links 4 times, there is information that the goldfish charges a fee, not only for connection / extension, but also for every day. Of course, there is nothing on the card packaging (it is stored). For the purposes of the Unfair Commercial Practices Prohibition Act (Nkal), unfair commercial practices also include hiding, restricting access to or presenting information in a way that could mislead the average consumer. For example, indicate the cost of the call and sms, but indicate the other costs in a place where the consumer will not think to watch. It is the responsibility of the service provider to provide complete information. Goldfish violate the principles of good faith, consumer rights, laws (nkal, ptal) and live on it. If anyone else wants to stand up for their rights and against a dishonest company, write, I will help you to file a ptac application.
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