More Contact Info

Toll-Free Number:

(800) 728-7825

Fundraising/ Donations:

(800) 725-2769

Donations

Jobs/ Career:

(703) 684-5500

Media:

(703) 302-8640

Fax:

+1(703) 684-3478

Company Address

The Salvation Army USA

P.O. Box 269

Alexandria,

United States

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Complaints & Reviews — Salvation Army

16 Sep, 2020

The manager called the cops on me because I wouldn’t wear a mask & I have a note from my doctor

The manager I have a nope about my mask & she called the cops on me after I was in the store for over an hour shopping & I had just been there the wk before & they said it was ok as long as I had my note they let me shop there all summer User’s... Read more➤

Governmental Organizations and Politics

8 Sep, 2020

Irresponsible driver for pickup

I scheduled twice for furniture and cloth pickup. The first time, they called me saying the truck is down and rescheduled me for next day. But they never came/called the next day. I thought it’s understandable,maybe too busy. So I scheduled the second pickup, which is a month later. The day of second pickup. They called me... Read more➤

Governmental Organizations and Politics

27 Aug, 2020

Closing of dressing rooms

Since the reopening ALL clothing cannot be tried on including coats, sized clothing has to be returned and there is no refund if it doesn’t fit. You get a credit to be used on another wrong size.The store gives you a credit for the amount User’s recommendation: Boycott the clothing until they have a sane covid19 policy.

Governmental Organizations and Politics

26 Aug, 2020

Merchandise paid for and unable to pick up

I purchased a rocking chair from the salvation army store around march of 2020 and left it at the store on commercial drive in spring hill fl. I was told by an older black sales manager that it would be placed in storage since chair would not fit inside my car trunk. I went back a few... Read more➤

Governmental Organizations and Politics

20 Aug, 2020

Bad behavior

The people staffing the pick up of donations at the SF Army St/26th Street site are very ill mannered. They gave my husband the finger after he dropped off some donations. The prior day he asked them why they didnt want to take an antique solid wood desk with leather inlay (which was a valuable donation) and... Read more➤

Governmental Organizations and Politics