More Contact Info

Toll-Free Number:

(866) 601-5105

Customer Service:

Corporate Gift Cards

(866) 461-2323

SaksFirst Store Card

(800) 221-8340

Sales/ Reservations:

(732) 357-1750

Bridgewater, NJ

(347) 464-5715

Brooklyn, NY

(845) 928-4351

Central Valley, NY

(631) 254-0684

Deer Park, NY

(973) 434-0346

East Hanover, NJ

(516) 228-2165

Garden City, NY

(212) 634-0730

New York, NY

(201) 291-1949

Paramus, NJ

(908) 353-7257

SaksFirst World Elite Mastercard

(732) 460-0020

Shrewsbury, NJ

(203) 388-1988

Stamford, CT

(914) 461-2034

White Plains, NY

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7:00am – 11:00pm (EST)

Mailing Address:

P.O. Box 10327

Jackson, MS 39289

Locations:

New York

125 East 57th Street

New York, NY 10022

Paramus

120 Bergen Town Center

Paramus, NJ 07652

Brooklyn

850 Third Ave

Brooklyn, NY 11232

Elizabeth

651 Kapkowski Road

Elizabeth, NJ 07201

East Hanover

200 Route 10 West

East Hanover, NJ 07936

White Plains

29 Tarrytown Road

White Plains, NY 10607

Garden City

1070 Old Country Road

Garden City, NY 11530

Company Address

Saks Direct, Inc.

362 Ninth Avenue

New York,

United States

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Complaints & Reviews — Saks Fifth Avenue Off 5th

1 Oct, 2020

Months of calls – no resolution on an online return

I returned 2 items in one box (a pair of too big shoes, and the wrong size shipped bracelet) Tracking confirmed delivery. I immediately received a return credit for one item only. Saks did an investigation and said they never received my other, very expensive item. After months of calls, emails, and general poor customer service, they... Read more➤

Footwear and Clothing

29 Sep, 2020

Return questions

I need to return a dress that was purchased and cant find the order number for the return label

Footwear and Clothing

24 Sep, 2020

Return delayed

I have been shopping online for long time but its worst with them .Returns and items displayed are different. Simple words not worth shopping with them. Getting money back is nightmare and utter harassment. User’s recommendation: don’t ever shop here.

Footwear and Clothing

21 Sep, 2020

They. Said that there phone lines were down on a voicemail recording and to call 2 hours later

I placed an order and only one of my orders is being shipped out and for some reason my money was refunded to me I want to know if I’m receiving my full order

Footwear and Clothing