Complaints & Reviews — Russels

I bought a stove when got home only to found out that one plate is not working, despite that I was forced to buy item that was on demo if I expressed my feeling about that I’m told that I am a trouble maker.the day i brought back the since it was not working i was forced... Read more➤

Good day I writing this email with very disappointment. I have applied for credit online on the 28th of February 2018. I have received an email back within minutes to inform me that I have been approved for R15 000. I went to 154 Govan Mbeki the same day28th to take my necessary documents (3 x months... Read more➤

Purchased a bed online. Puleng calls me almost immediately to confirm delivery details. Days later no delivery. I call to find out and the service is pathetic! The 086 call center refers you to [protected] – there is no answer on this number. The switchboard controller on [protected] and [protected] transfers call to unanswered extensions! I got... Read more➤

Machine leaking water, spinning clothes & it makes a loud noise… Repair people came to repair it but did not fix it, due to machine not having a serial number on it… The day we got the machine, we received it not in a sealed box but with a piece of plastic over it, not sealed… How... Read more➤

I bought a Hisense 650Lt Fridge from Russels Christiana, 15/10/2014. Two months later(december 2014) I complained that the fridge is getting very hot on the outside, you can’t touch it to clean, and it is not keeping the food cold in the inside and it is leaking water. Only in April 2015 a service agent came to... Read more➤