On October 12, 2020, I ordered two sets of Pr’edire @ a total of $ 119.98 plus tax $10.72. I have been calling Rue La La every day and put on holed anywhere from 30 to 45 minutes. My complaint is the skin collagen Cell renewal detoxifying mask. When I put that on my face and it...
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Problem was resolved. Thanks you
I bought freshwater 2.3-6 mm pearl necklace a couple of months ago. I was not happy with the merchandise therefore I returned immediately. A few days later, I got an email confirmation from Rue la la that they received the pearl necklace. It has been more than 6 weeks and I have not gotten my refund yet....
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Placed order 1st time and the site states my order was delivered on 11/10/2020… No shipping information given only an order number… I should have checked before using site… I saw item viewed on Wendy Williams Show… She needs to drop them, not a good look for her… Anyway, Thank You in advance for all you do.....
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Horrible online use…who needs to go into an account to track an order; waste of time and aggravating when you cant get through to Customer Service for service to simple answers Will not order their products again and will bring it to the attention of the 3rd party whose advertising for them to the consumers to shop...
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Poor Service
Twice I've had this company, the third one will no longer be used. The consignee received the shipment damaged, soaked, with missing property. The answer is simple: We have checked the system data for shipment XXX and compared the available information with colleagues who reported that the shipment was accepted without any indication of damage and no discrepancies were registered in iExpress systems, and no iExpress damage report was attached to the shipment. In addition, we would like to draw your attention to the fact that in accordance with the iExpress Terms of Use, the inner packaging of the shipment has not ensured the preservation of the contents of the shipment during transportation. The inner packaging is considered incomplete because the liquid in the consignment has leaked and damaged the outer packaging, while affecting its strength. We will not be able to confirm the claim for shipment XXX. " Although the parcels were packed properly, there were smaller boxes inside the large box containing the belongings. For the first complaint, which was opened on 07. 20. iExpress believes that they have been answered. And resolved the situation. services of this company.
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