First off I want to say I’ve always enjoyed shopping at Rue online and instore. Recently I placed an order for two pairs of shoes which I was sure I listed my entire address correctly when purchasing but apparently only my street name showed on the order without the address numbers. The item was shipped via UPS...
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I PAID $17.95 FOR 2-DAY SHIPPING ON A WEDNESDAY WHICH SHOULD’VE BEEN SHIPPED OUT ON THURSDAY SO I COULD RECEIVE ON SATURDAY. CALLED CUSTOMER SERVICE AND THEY STATED THAT I WOULDN’T GET IT UNTIL THE FOLLOWING WEDNESDAY. THEN THE REP STARTED TALKING ABOUT IT TAKES 1-2 TO PROCESS WHICH THEIR WEBSITE DIDNT STATE THAT.
I just opened my package to find the medium sized high-waisted leggings to be what looks like a children’s small. I have other leggings from here and they fit without any issues. They were supposed to be high-rised yet they barely even came up on my legs.
This is completely unacceptable this company is stealing from me. I haven’t received any information regarding my refund for items that i purchase on Aug 19 That i have not received.UPS has open and closed the investigation and stated that I need to contact the shippers for any information. I believe this company is conducting fraud they...
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I purchased an order, a week later I received the wrong one. Not just a wrong size, someone else’s order entirely, the receipt even named someone else. After talking with customer service, they wanted me to return the order they had wrongly sent, before they would refund my order.. despite the fact that my order was for...
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