To future Royal Caribbean customers…THINK twice before booking…please read our story and decide if you want to go through booking with this cruise line?!?!? It has been absolutely horrible!! ~ My wife wanted to do something special for our 10-year wedding anniversary. After much thought, I purchased a 5 day/4 night cruise to the Bahamas through Royal...
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We left our camera on the cabin, they took weeks to get back to us allowing one of their own crew memebers to walk away with our camera. This company needs to have better polocies in place, many people have left items in the room and they have dissappeared. Please check your items and be sure to...
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I lost my pink Sony camera on the cruise ship July 4th of 2011, in the cabbin…I was told that any items found on the ship get send to their lost and found dept, which took about a week and a half. I called everyday, left a few messages for the lost and found manager who didnt...
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11 days prior to sailing RCCL contacts our family to say that they are not going to allow our son to go on cruise because of a policy violation from a prior cruise last summer. My son is age 25 and was involved in a altercation on a prior cruise. While we felt the other party was...
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I am writing to complain about the unsatisfactory service regarding my attempts to fax a Request For Medical Records form to your Medical Services Department. After downloading the form from your web site and providing the necessary information, I faxed the form to the number appearing on the form [protected]. Following up the submission, when talking to...
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Inaccurate information
Once again, the information about arriving flights at Melbourne Airport is incorrect, appears on the screens at the airport and on the Internet with a delay or misleading information. And no one felt responsible for that. Hello, we live in the XXI century. and the so-called on-line system is still as in Soviet times. The proposal to invest many millions not only in buildings but also in IT.
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