An account I have had since 2012 Gmf34 was recently banned then deleted for having “unfiltered content” in one of my games. I was unable to find the content though I believe it was a radio I found in free models. When I tried to work it out with Roblox @Robloxappeals they gave me very run of...
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Someone hacked my son’s user name and password and he has not been able to log in any longer. I have spent a large sum of money on this APP and its all lost. I have submitted almost every purchase receipt as proof of ownership on the account as they have requested and Roblox customer support has...
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I have been pretty upset with how the sign up page is. It’s the genders that does it. There are more than 2 genders (girl & boy) and some people I know on roblox are transgender. They are bothered by this because they aren’t really either one of those genders. I was wondering if you guys could...
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Parents be warned – the moderation on this site is less than fair. My son reported an abuse and he was reprimanded as if he were at fault. Then I complained to the only email address I could find for contacting them (I happened to see the abuse) and my kid’s account was then banned for 3...
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My daughter lost a very valuable virtual item through the Roblox Official Trading System. When we contacted Roblox they refused to investigate the problem. It took my daughter 2 years to save the items she lost. My children have had multiple problem playing Roblox over the past few years including spammers and pornographic games on the Roblox...
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Unsatisfactory quality of services, termination of contract
In June 2020, Pty. Optus entered into an agreement on subscribing to the economic package Helio VTV - television channels. Installation location Melbourne center. It was not possible to watch TV because it twitched, slowed down, at times it didn't show at all, the quality was completely missed! We decided to give up. In October 2020, we performed all actions to terminate the agreement at the Melbourne Mall Optus customer service center. Until the end of 2020, we paid a subscription fee for television that we do not use. When I called a customer service specialist and asked, they said it needed to pay the subscription fee by the end of the year, it's like a penalty. I agreed because I understand that there must be a penalty for something. But upon receipt of the current invoice at the end of January 2019,I found that I was also fined € 54 plus VAT. Why if I pay a subscription fee for a service I didn't receive by the end of the year! It turns out that regardless of when the contract is terminated you have to pay "n" months subscription fee and then you still have to pay the penalty. Isn't that greasy? But I could pay the penalty right and everything! But no, it is not so easy to fire a customer. Be careful before concluding agreements with Pty. Optus! Then you want to get rid of it and you won't! Sincerely,
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