Complaints & Reviews — Retailiya

Fraud

My mom, a man in her old age, saw promotional materials and decided to apply for the Stockholm diet. It turned out that it was necessary to register and pay money to start the program. A nutrition plan was received from the company, you could consult how to say everything cool. But using this diet, realized that there are no results and stopped. Passed 5 levels. Stopped using and forgot about such a program. There is also silence in the e-mail registered in the system, no one sends messages, does not ask why they do not come to the website, why not use them, etc. In October, it was found by accident that 4. 99 dollars are charged to the account every month. The question arose as to what? If a person does not go and do not use these services! Reminders don’t come and no one demandswhy not use it if you already pay?! So I understand that the company is living and earning people's neglect. It was explained to me over the phone that by agreeing to the terms, it was agreed that a monthly fee would be paid, but after re-reading the terms, I could not find such a point where it would be written that there would be a monthly fee. To unsubscribe from the service, the link to it in such small letters, highlighted in light blue, that my mother could not find even with glasses. I consider it a completely unfair business practice. Use people who are in a hurry to approve the rules, or in a hurry to read them, do not look for additional info on the Internet about the fact that the company is acting dishonestly! Seeing that a person does not log in to the created profile, but continues to pay money, does not even send an e-mail, let alone a call. No one would be advised to associate with this company, which earns the "stupidity" of customers, not to call it otherwise! But growing its turnover in 2020 is already over 1 million