I booked with this company because I thought I was booking directly with the hotel since their ad is so misleading- it is disguised to look like the actual hotel. When I booked I was immediately charged the full $815- that is when I realized that I did not book with the hotel. I immediately called the...
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Booked reservation 8/16. Due to health concerns, canceled reservation – unknowingly booked through reservations.com when I thought I was going directly through the hotel. Called to cancel, spoke with bernice/denise, was given a cancellation waiver # and told refund would be issued in 1-2 wks. Three weeks later on 9/11, spoke with christian who had no record...
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Reservations.com will inflate your room costs by adding fake charges to "taxes & fees". I recently was trying to book a room in Flagstaff, AZ. I did a search by name for the hotel I wanted to stay in. At the top of the first page of search results was the hotel I was looking for in...
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Do not use reservations.com. Use any other site: travelocity, orbitz, bookings, expedia — I have used them all and never had any problems. Reservations.com charges a $20 service fee even if it fails to provide a service. It would not provide a refund for a hotel I did not stay in due to the hotel’s filth (understatement)...
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On Monday, March 16, 2020, I made reservations at the Fitzgerald’s Hotel in Robinsonville, MS. A few hours later, the hotel announced to the public via social media and the news that they were closing at midnight due to the Coronavirus. My reservations were for the 16th through the 18th. I pre-paid for the 2 nights through...
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Forget about the customer's pizza
I ordered 2 slices of pizza at the Pzelzavas Street pizzeria in Downtown, ok, wait 10 minutes while baking. I went to sit down and waited. (I didn't see the box office) it takes half an hour as it does, it doesn't. Approaching the box office, I ask if you are ready to like the two slices of pizza I ordered. The new salesman puts the pizza and heats it up, meaning it was ready a long time ago because it was already cold. She still asks if I pay? Logically, I pay. I said that I have been waiting for a long time, more than half an hour. Then she says she finally forgot about my pizza. It's nothing that a man sits out in the car and waits for me for 40 minutes! I think that the seller's task was to approach and say that the pizza was ready, because I could not see the box office without seeing that I could not. In total, a whole hour was lost due to 2 slices of pizza! I do not recommend their pizzeria. It's not the pizza's fault, it's the cashier's.
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