More Contact Info

Toll-Free Number:

(866) 472-9226

Customer Service:

Gift Cards

(855) 327-7130

Warranty and Spare Parts Information

(800) 343-5594

Legal:

(513) 765-4321

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00am – 7:00pm

Saturday – Sunday: 9:00am – 7:00pm

Company Address

Luxottica of America Inc.

4000 Luxottica Place

Mason,

United States

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Complaints & Reviews — Ray Ban

3 Aug, 2020

Bought on ray ban website, never again

So terrible and unprofessional, sent back glasses well within the refund period unworn and over a month later still waiting for a refund – not even any response to three emails. The customer service number on their website is invalid so no way of reaching them. Seems as though they have a cash flow problem they’re trying... Read more➤

Jewelry and Accessories

27 Jul, 2020

Return other person package have not received mine

Returned someone elses purchase and never received mine. Never received and email about mine not being delivered or refund. I still want glasses

Jewelry and Accessories

27 Jul, 2020

Scratched lenses

They look scratch and I dont now how to removed them also the frame seems crooked User’s recommendation: don’t wear this glass too often they are really weak.

Jewelry and Accessories

27 Jul, 2020

Repair centre sends me my pair of glasses back telling me “it the best they have done”

I have sent through a pair of Rayban glasses to the Sunglass guy repair centre to adjust the frame due the glasses falling and the frame went off shape. it was a light weight pair and it wasn't a very hard fall.I received the glasses back and I cant imagine how the repair centre that represents the... Read more➤

Jewelry and Accessories

24 Jul, 2020

Returning a package

Sorry but it is practically a lost time for me to try again call RayBan… I did it 3 or 4 times by now. All I got in return was 45 min to 1 hour waiting time, and they put me on hold for another 15 to 20 min and after they hanged off on me. Another... Read more➤

Jewelry and Accessories