Within 2 years of buying a new RPS, we were disappointed to discover that SOME metal components (chains, bolts, mounting rings, etc.) started rusting while other identical metal parts didn’t. Different suppliers?? In addition, nearly all the yellow vinyl covering on rungs, chains, etc. began to turn black with some sort of mold. Power washing and scrubbing...
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My phone number is 260 740 **** please contact me. Ive filled out the name and phone number on the website and no one has contacted me
Im wondering if I can find out the year we purchased our play set. And possibly moving it, if thats an option.
seems like a typical experience with rainbow play systems as told by countless others on this site. purchased a swing set, later found out i WAY OVERPAID as compared to other companies with very similar if not the exact same product, within couple year of ownership had issues with roof canopy ripping &;; wood rotting. submitted warranty...
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The main reason I bought a rainbow playground instead of building my own was the warranty. “If something breaks, we will replace it,” I was told. Fast forward 3 years. My slide has broken, and because of the break, bent the top of the playground. I file a warranty claim, and am offered a new slide. Except...
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