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I called and tried to get my money back because I changed my mind about going with this company. I have to wait 7 to 10 days. It has been 18 days and still my money was not back in my account. At this not I feel that they just ripped me off and taking their time...
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My father recently passed away, and my 81-year-old mother decided to get an alarm system to feel safer. I referred her to ADT, which I use myself. On the phone she signed up for a $27.99/mo system with a $99 installation fee, which was to be waived. This was through Defenders Inc dba Protect Your Home, who...
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Up until last night 10/05/15 I have been setting my security system as if everything was fine since I was NOT contacted via telephone or USPS mail to tell me otherwise. Last night on 10/05/15 I received a collection agency letter to inform me that “Protect My Home” has referred my account to a collection agency to...
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Not enough room in cyberspace to describe all the problems I have with these bozos! First, they sold me equipment that was inappropriate for the home. Then they couldn’t set it up properly. Then it malfunctioned within hours of installation. After 4 MONTHS of drama they finally fixed the problem (I think), after lying to me several...
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When I originally called Protect Your Home to get information on their services and equipment, I was interested in the Pulse system with touch screen. I was told that I will be getting that on the day of the installation. Was also told that it will be $49.99 a month for the monitoring, $99.00 for the installation...
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