Im thinking Premera Blue Cross does not care about service levels, I have been on hold for 2hours and 19 minutes..This company should be ashamed of its horrific customer service or the lack there of. This is a multi billion dollar company it obvious the millions go to the elite of the company, they need to hire...
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I haa a xray on knee went to hospital didnt check in it was a clinic in the hospital blue cross billed me 1200.00 dollars for xray and cortisone shot thats it. teribile insurancestay away.
I had insurance through Premera, Wa since 01/01/2020. Unfortunately, the tax credits did not get applied for months and Premera was charging us thousands per month. I sent messages and talked to many representatives about this from WA Health plan finder, and Premera. 08/2020-we sent in a huge check they asked for-to reinstate the insurance. We got...
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I did not get to a person to speak with
I am stilling waiting to talk to a Customer Representative 1 hour 38 minutes. I am calling on behalf of my elderly aunt. To be waiting this long is totally unacceptable.